Monday, January 7, 2013

Is it possible to install only the Help Desk portion of Spiceworks?

Q. I've worked with Spiceworks before in an existing installation. There was WAY more there than we needed and almost too much functionality. Is it possible to install or enable only the Help Desk portion of Spiceworks as that's the only portion that I need?

A. Hey there,

If you install Spiceworks from here (http://www.spiceworks.com/free-help-desk-software/), you'll instantly be presented with the help desk functionality and you won't need to use any of the other features if you don't need them.

Hope this helps, but feel free to email info@spiceworks.com if you need any other assistance.

-Jason S, Spiceworks Online Marketing Manager

what software to use for designing something on paper and the print it?
Q. i need a software to let me design what i want to be in paper with exact size and when i print it it will look the same. like i have 3 pictures and i want them to be on a A4 paper. so i want to be able to move the pictures where ever i want in the paper and change the size to whatever i want, what software should i use?

A. Open Office is an open source office suite which is absolutely free http://www.openoffice.org

Within that suite of programs there is an application called Draw which can be used to do simple page layout - although it is actually a drawing application by design, it will do page layout very nicely.

If you already have Microsoft Word, that will also do the job too (although it's not as nice to use as OpenOffice Draw).

If you want to go one step further, there is the more powerful desk top publishing software called Scribus - it's free too: http://www.scribus.net/canvas/Scribus

Is there free software to erase a hardrive?
Q. I have two hard drives setting on my desk that I want to erase so that I can use one of them for storage.
I want the software to erase them using my own desktop (a Pentium 4) What do I need to get it done cheap at home? What has to stay on the hard drive so that it is usable but clean? Thanks Dave/
any free downloadable software?

A. Well, normally just erasing the partition that had the old files on it will work. If you are worried about passing it along to someone else and don't want them snooping into the old files, then you should probably learn the dd command.
This is a good primer: http://www.linuxquestions.org/questions/linux-newbie-8/learn-the-dd-command-362506/

dd if=/dev/zero of=/dev/sdx bs=8b
would write zeros onto sdx, where sdx is the harddrive you want to erase. ie. normally the second sata drive is sdb.
You can do this a couple times for ultimate paranoia, but you can read the disk through a hex editor and search for anything that hasn't been zeroed out.

When that's done the disk should be like factory new, it will need to have a partition written to it, and then you can use it.




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