Q. i want to remotely access a computer in my house but how do i go about it? i have a dell dimension 3000 and the computer in my house is a e mac computer, my dell is in the same house and shares the same network how do i go about remotely accessing the computer in my house on the same network?
A. UltraVNC is a powerful, easy to use and free software that can display the screen of another computer (via internet or network) on your own screen. The program allows you to use your mouse and keyboard to control the other PC remotely. It means that you can work on a remote computer, as if you were sitting in front of it, right from your current location. If you provide computer support, you can quickly access your customer's computers from anywhere in the world and resolve helpdesk issues remotely ! With addons like SingleClick your customers don't even have to pre-install software or execute complex procedures to get remote helpdesk support.
Is there a free program I can use that allows me to use remote control without having 2 download any software?
Q. Hi! I am not a professional or anything, so I do not want to pay $1,000 for a remote control program, all I want it for is helping out family and friends every so often. I haven't looked too hard yet, but right now I am looking at a program that is called LogMeIn (it is actually a free version of one of their programs: https://secure.logmein.com/products/free/ ). But there is a program by the same company called LogMeIn Rescue ( https://secure.logmeinrescue.com/HelpDesk/Home.aspx?home=2&lang=en ), and it does alot more, but alot of the features I do not need, all that I like about it is that it allows you to:
1) Remotely control a computer over the internet.
and
2) Whoever I am trying to help, does not have to take the time to download a program (they only have to download a temporary file that is deleted when the session ends, which is why it does not count)
So all I am asking for is a program that can remotely control another computer without any software having to be installed (or if there is, make sure it is very small and will be AUTOMATICLY deleted).
If anyone can find one that actually works with the two simple features I stated above, they will probobly be chosen as best answer (and if someone names off a sorce that was already listed as an answer here, that is not gonna help you one bit)
THANX 2 ALL!!!!
1) Remotely control a computer over the internet.
and
2) Whoever I am trying to help, does not have to take the time to download a program (they only have to download a temporary file that is deleted when the session ends, which is why it does not count)
So all I am asking for is a program that can remotely control another computer without any software having to be installed (or if there is, make sure it is very small and will be AUTOMATICLY deleted).
If anyone can find one that actually works with the two simple features I stated above, they will probobly be chosen as best answer (and if someone names off a sorce that was already listed as an answer here, that is not gonna help you one bit)
THANX 2 ALL!!!!
A. it is already built into windows see help file
nothing to download nothing left when it over
Windows Remote Assistance: frequently asked questions
Here are answers to some common questions about Windows Remote Assistance.
What is Windows Remote Assistance?
When you're having a computer problem, sometimes you might want help from someone else. You can use Windows Remote Assistance to invite someone to connect to your computer and help you, even if that person isn't nearby. (Make sure you only ask someone whom you trust, because the other person will have access to your files and personal information.) After connecting, the other person can view your computer screen and chat with you about what you both see. With your permission, your helper can use his or her mouse and keyboard to control your computer and show you how to fix a problem. You can also help someone else the same way.
How does Windows Remote Assistance work?
First you invite a person to help you, using eâmail or an instant message. You can also reuse an invitation that you have sent before. After the person accepts the invitation, Windows Remote Assistance creates an encrypted connection between the two computers over the Internet or the network that both computers are connected to. You give the other person a password so that he or she can connect. To find out how to use Windows Remote Assistance, see Get help with your computer using Windows Remote Assistance.
You can also offer assistance to someone else, and when that person accepts your offer, Windows Remote Assistance creates an encrypted connection between the two computers. To find out how to use Windows Remote Assistance to help someone else, see Help someone with a computer problem using Windows Remote Assistance.
When someone connects to or takes control of my computer, how are my privacy and computer security affected?
When someone uses Windows Remote Assistance to connect to your computer, that person can see your desktop, any open documents, and any visible private information. In addition, if you allow your helper to control your computer with his or her mouse and keyboard, that person can do things like delete files or change settings. So only allow people you trust to access or share control of your computer.
Warning
Before you allow someone to connect to your computer, close any open programs or documents that you don't want your helper to see. Watch what your helper is doing. If at any time you feel uncomfortable about what that person is seeing or doing on your computer, click Cancel, click Stop sharing, or press ESC to end the session.
What happens if I select the "Allow <helper> to respond to User Account Control prompts" check box?
This check box appears on the message that you see when your helper asks to share control of your desktop. If you select this check box, your helper can respond to requests from the computer for administrator consent or administrator credentials, such as a user name or password. Then your helper can run administrator-level programs without needing your participation.
You can allow your helper to run administrator-level programs only if you can run them yourself. You will be asked for consent or credentials before giving your helper these abilities.
Note
Your helper won't be able to see your desktop while you provide consent or credentials.
How do I resend a Windows Remote Assistance invitation?
On the first page of the Windows Remote Assistance wizard, under Or use a previous invitation again, click the invitation you want to resend, type and confirm a password, and then click Finish.
Can I connect to a computer running Windows XP or Windows Server 2003 from a computer running a later version of Windows?
Yes, you can, but there are a few compatibility issues to be aware of:
In Windows XP and Windows Server 2003, you can't pause a Windows Remote Assistance session. So if the person being helped is using a later version of Windows and decides to pause a session while connected to a remote computer running Windows XP, the helper using Windows XP will not be notified that the session is paused.
In Windows XP and Windows Server 2003, Remote Assistance supported voice capability. Voice capability is not supported in later versions of Windows. So if a person using Windows XP or Windows Server 2003 clicks the Start Talk button, nothing will happen.
How do I set the maximum amount of time that Windows Remote Assistance invitations can remain open?
On the computer that you want someone to connect to, follow these steps:
Click to open System.
Click Remote settings. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Select the Allow Remote Assistance connections to this computer check box.
Click Advanced, and then, under Invitations, select the time from the two lists.
Why can't I change some Windows Remote Assistance settings?
If your computer is connected to a d
nothing to download nothing left when it over
Windows Remote Assistance: frequently asked questions
Here are answers to some common questions about Windows Remote Assistance.
What is Windows Remote Assistance?
When you're having a computer problem, sometimes you might want help from someone else. You can use Windows Remote Assistance to invite someone to connect to your computer and help you, even if that person isn't nearby. (Make sure you only ask someone whom you trust, because the other person will have access to your files and personal information.) After connecting, the other person can view your computer screen and chat with you about what you both see. With your permission, your helper can use his or her mouse and keyboard to control your computer and show you how to fix a problem. You can also help someone else the same way.
How does Windows Remote Assistance work?
First you invite a person to help you, using eâmail or an instant message. You can also reuse an invitation that you have sent before. After the person accepts the invitation, Windows Remote Assistance creates an encrypted connection between the two computers over the Internet or the network that both computers are connected to. You give the other person a password so that he or she can connect. To find out how to use Windows Remote Assistance, see Get help with your computer using Windows Remote Assistance.
You can also offer assistance to someone else, and when that person accepts your offer, Windows Remote Assistance creates an encrypted connection between the two computers. To find out how to use Windows Remote Assistance to help someone else, see Help someone with a computer problem using Windows Remote Assistance.
When someone connects to or takes control of my computer, how are my privacy and computer security affected?
When someone uses Windows Remote Assistance to connect to your computer, that person can see your desktop, any open documents, and any visible private information. In addition, if you allow your helper to control your computer with his or her mouse and keyboard, that person can do things like delete files or change settings. So only allow people you trust to access or share control of your computer.
Warning
Before you allow someone to connect to your computer, close any open programs or documents that you don't want your helper to see. Watch what your helper is doing. If at any time you feel uncomfortable about what that person is seeing or doing on your computer, click Cancel, click Stop sharing, or press ESC to end the session.
What happens if I select the "Allow <helper> to respond to User Account Control prompts" check box?
This check box appears on the message that you see when your helper asks to share control of your desktop. If you select this check box, your helper can respond to requests from the computer for administrator consent or administrator credentials, such as a user name or password. Then your helper can run administrator-level programs without needing your participation.
You can allow your helper to run administrator-level programs only if you can run them yourself. You will be asked for consent or credentials before giving your helper these abilities.
Note
Your helper won't be able to see your desktop while you provide consent or credentials.
How do I resend a Windows Remote Assistance invitation?
On the first page of the Windows Remote Assistance wizard, under Or use a previous invitation again, click the invitation you want to resend, type and confirm a password, and then click Finish.
Can I connect to a computer running Windows XP or Windows Server 2003 from a computer running a later version of Windows?
Yes, you can, but there are a few compatibility issues to be aware of:
In Windows XP and Windows Server 2003, you can't pause a Windows Remote Assistance session. So if the person being helped is using a later version of Windows and decides to pause a session while connected to a remote computer running Windows XP, the helper using Windows XP will not be notified that the session is paused.
In Windows XP and Windows Server 2003, Remote Assistance supported voice capability. Voice capability is not supported in later versions of Windows. So if a person using Windows XP or Windows Server 2003 clicks the Start Talk button, nothing will happen.
How do I set the maximum amount of time that Windows Remote Assistance invitations can remain open?
On the computer that you want someone to connect to, follow these steps:
Click to open System.
Click Remote settings. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Select the Allow Remote Assistance connections to this computer check box.
Click Advanced, and then, under Invitations, select the time from the two lists.
Why can't I change some Windows Remote Assistance settings?
If your computer is connected to a d
Win. 7 PC on domain connecting to wireless but can't remote in?
Q. All of our laptops on our domain are configured for the same wireless signal. We use PoE switches (if that matters).
We're able to remote control all our laptops through a web based helpdesk software. I am unable to remote into one of ours when it is on wireless for some reason. There are no other laptops at this specific location, so I can't say that others would work either. All other locations have wireless laptops and all of them are the same model and so is this one but for some reason, I cannot remote into this one when it is in this specific location.
I checked everywhere in Win. 7 for a wireless firewall setting but only found Windoes firewall, which is already disabled to allow me to remote in.
Any thoughts on this? My money's on the network firewall in this location having a setting that needs adjusting somewhere.
Any help is greatly appreciated and thanks in advance. Best answer lands the 10!
We're able to remote control all our laptops through a web based helpdesk software. I am unable to remote into one of ours when it is on wireless for some reason. There are no other laptops at this specific location, so I can't say that others would work either. All other locations have wireless laptops and all of them are the same model and so is this one but for some reason, I cannot remote into this one when it is in this specific location.
I checked everywhere in Win. 7 for a wireless firewall setting but only found Windoes firewall, which is already disabled to allow me to remote in.
Any thoughts on this? My money's on the network firewall in this location having a setting that needs adjusting somewhere.
Any help is greatly appreciated and thanks in advance. Best answer lands the 10!
A. First off, a few questions regarding the network setup.
You say that you cannot remotely access the laptop when it is in this location. I take it that the location to which you are referring is a remote location. If it is, how is it connected back to the central office location? If there is a hardware VPN tunnel connecting the two offices, are you sure that all traffic is allowed over the VPN tunnel? (it should be by default, but some firewalls have odd rules with VPN connections) If the web-based software operates using a Remote Access Server as a middleman (like GoTOMyPC, or TeamViewer) be sure that there is nothing blocking the remote laptop from connecting to this server (like outgoing firewall rules, port filtering, or even content filtering if is is using port 80 to connect). A lot of web-based remote access connection methods use the Remote Access server method, like the ones I mentioned above. What this does is when the machine with the remote access software connects to the internet, it establishes a connection to the RAS (Remote Access Server). This RAS then waits for you to connect to it using the remote access software on your machine. Once you connect, it checks to see if the machine that you want to connect to is also connected to it. Once it establishes both machines are available, it completes the connection. At this point, one of 2 things can happen, either the RAS server can step out of the equation and the two client machines communicate directly with each other, or if that cannot happen for some reason, all traffic is routed through the RAS.
One way of testing would be to install Teamviewer on that laptop as a trial. This would allow you to determine if all access to that machine is blocked or if only the protocol that you are using to connect remotely is blocked. If you cannot get access using the traditional method that you have used in the past, you can continue to use TeamViewer if it works, but you would need to purchase a license at that point since it is free only for personal and non-company use as per its EULA.
I hope I have helped to point you in the right direction! Let me know if you have any other questions or need more assistance. :)
You say that you cannot remotely access the laptop when it is in this location. I take it that the location to which you are referring is a remote location. If it is, how is it connected back to the central office location? If there is a hardware VPN tunnel connecting the two offices, are you sure that all traffic is allowed over the VPN tunnel? (it should be by default, but some firewalls have odd rules with VPN connections) If the web-based software operates using a Remote Access Server as a middleman (like GoTOMyPC, or TeamViewer) be sure that there is nothing blocking the remote laptop from connecting to this server (like outgoing firewall rules, port filtering, or even content filtering if is is using port 80 to connect). A lot of web-based remote access connection methods use the Remote Access server method, like the ones I mentioned above. What this does is when the machine with the remote access software connects to the internet, it establishes a connection to the RAS (Remote Access Server). This RAS then waits for you to connect to it using the remote access software on your machine. Once you connect, it checks to see if the machine that you want to connect to is also connected to it. Once it establishes both machines are available, it completes the connection. At this point, one of 2 things can happen, either the RAS server can step out of the equation and the two client machines communicate directly with each other, or if that cannot happen for some reason, all traffic is routed through the RAS.
One way of testing would be to install Teamviewer on that laptop as a trial. This would allow you to determine if all access to that machine is blocked or if only the protocol that you are using to connect remotely is blocked. If you cannot get access using the traditional method that you have used in the past, you can continue to use TeamViewer if it works, but you would need to purchase a license at that point since it is free only for personal and non-company use as per its EULA.
I hope I have helped to point you in the right direction! Let me know if you have any other questions or need more assistance. :)
Powered by Yahoo! Answers
No comments:
Post a Comment