Q. I have had the virus Spyware Guard 2008 on my computer and I think I have gotten more on it without me knowing.
And now when I start up my computer, the taskbar and desktop icons don't show up. The only way I can do anything is through the Task Manager.
Is it time to reformat? And how do I do it when I can hardly do anything?
And I don't know if it will run any CDs
And now when I start up my computer, the taskbar and desktop icons don't show up. The only way I can do anything is through the Task Manager.
Is it time to reformat? And how do I do it when I can hardly do anything?
And I don't know if it will run any CDs
A. I think it is time because that way you will know for sure you wont have any viruses.
Reformatting your Windows XP computer will erase everything on your hard drive and reinstall the operating system. To avoid losing your data (documents, pictures, music, etc.), you will want to backup your information prior to reformatting. See the ITS Help Desk Personal Data Backup Support Center for more information. After you have reformatted your computer, you will need to reinstall all of your personal data, as well as any software products you may use (for example, Microsoft Office, iTunes, Symantec AntiVirus, etc.).
Reformatting your Windows XP computer has three main parts:
* Reformatting the computer from your operating system CD.
* Reinstalling the drivers that came with your computer.
* Running Windows Update to reinstall all security updates and patches.
Please contact the ITS Help Desk (384-4357) prior to reformatting your computer if you have questions about any of these processes involved.
NOTE: If you have a network connection, please unplug from the network before starting installation.
1. First, make sure that your computer is set to Boot to CD. This is a different procedure depending on your computer. When your computer first boots look for an option to enter the BIOS settings. Under the BIOS settings find the "Boot Order" and make sure the CD-ROM is set to boot first. If you have any problems with this please contact the ITS Help Desk at 319-384-HELP.
2. With the Windows XP CD in the CD-ROM drive, save your BIOS settings and exit.
3. If you've done everything correctly you should be asked to "Press Any Key to Boot from CD".
Boot from CD
4. After installing the necessary setup files, Windows XP will display your partitions. Delete any existing partitions by selecting the desired partition with the arrow keys, press D to delete and then L to confirm the deletion.
Delete Partition
5. You should now have only one option, "Unpartitioned Space". Press Enter to install Windows XP to the unpartitioned space.
Create Partition
6. When asked how you would like to format the partition, select "Format using the NTFS file system".
Format Partition
7. After the partition is formatted, Windows XP will begin installation. The computer will reboot. While the computer is rebooting, please do not touch any keys. From now on the screens will look like the following:
Begin Installation
8. Enter your product key. If you purchased Windows XP from the IMU Bookstore, the product key will be located on the back of the sleeve your CD came in. If you are reformatting using a Windows XP CD that came with your computer, the product key may be located on a sticker somewhere on your computer case.
Product Key
9. When asked for Network Settings, choose "Typical Settings".
Typical Settings
10. Windows XP will now complete installation. Upon completion you will need to re-install the drivers for your hardware (Modem, Sound, Video, etc). Many PC companies such as Dell, Gateway, and HP will include a "Driver Installation CD" with the computer. Simply insert the CD and follow the instructions. Otherwise, you can download current drivers from many manufacturer's support web sites. If you have any problems please contact the ITS Help Desk at 319-384-HELP.
11. Next turn on the Internet Connection Firewall. Instructions to turn on the Internet Connection Firewall can be found here.
12. Reconnect your computer to the Network.
13. Run Windows Update by opening Internet Explorer, then clicking on Tools -> Windows Update. Follow the on-screen instructions for installing critical updates.
14. Restart your computer.
http://helpdesk.its.uiowa.edu/windows/instructions/reformat.htm
Reformatting your Windows XP computer will erase everything on your hard drive and reinstall the operating system. To avoid losing your data (documents, pictures, music, etc.), you will want to backup your information prior to reformatting. See the ITS Help Desk Personal Data Backup Support Center for more information. After you have reformatted your computer, you will need to reinstall all of your personal data, as well as any software products you may use (for example, Microsoft Office, iTunes, Symantec AntiVirus, etc.).
Reformatting your Windows XP computer has three main parts:
* Reformatting the computer from your operating system CD.
* Reinstalling the drivers that came with your computer.
* Running Windows Update to reinstall all security updates and patches.
Please contact the ITS Help Desk (384-4357) prior to reformatting your computer if you have questions about any of these processes involved.
NOTE: If you have a network connection, please unplug from the network before starting installation.
1. First, make sure that your computer is set to Boot to CD. This is a different procedure depending on your computer. When your computer first boots look for an option to enter the BIOS settings. Under the BIOS settings find the "Boot Order" and make sure the CD-ROM is set to boot first. If you have any problems with this please contact the ITS Help Desk at 319-384-HELP.
2. With the Windows XP CD in the CD-ROM drive, save your BIOS settings and exit.
3. If you've done everything correctly you should be asked to "Press Any Key to Boot from CD".
Boot from CD
4. After installing the necessary setup files, Windows XP will display your partitions. Delete any existing partitions by selecting the desired partition with the arrow keys, press D to delete and then L to confirm the deletion.
Delete Partition
5. You should now have only one option, "Unpartitioned Space". Press Enter to install Windows XP to the unpartitioned space.
Create Partition
6. When asked how you would like to format the partition, select "Format using the NTFS file system".
Format Partition
7. After the partition is formatted, Windows XP will begin installation. The computer will reboot. While the computer is rebooting, please do not touch any keys. From now on the screens will look like the following:
Begin Installation
8. Enter your product key. If you purchased Windows XP from the IMU Bookstore, the product key will be located on the back of the sleeve your CD came in. If you are reformatting using a Windows XP CD that came with your computer, the product key may be located on a sticker somewhere on your computer case.
Product Key
9. When asked for Network Settings, choose "Typical Settings".
Typical Settings
10. Windows XP will now complete installation. Upon completion you will need to re-install the drivers for your hardware (Modem, Sound, Video, etc). Many PC companies such as Dell, Gateway, and HP will include a "Driver Installation CD" with the computer. Simply insert the CD and follow the instructions. Otherwise, you can download current drivers from many manufacturer's support web sites. If you have any problems please contact the ITS Help Desk at 319-384-HELP.
11. Next turn on the Internet Connection Firewall. Instructions to turn on the Internet Connection Firewall can be found here.
12. Reconnect your computer to the Network.
13. Run Windows Update by opening Internet Explorer, then clicking on Tools -> Windows Update. Follow the on-screen instructions for installing critical updates.
14. Restart your computer.
http://helpdesk.its.uiowa.edu/windows/instructions/reformat.htm
how much does an Apple Store Genius earn?
Q. Just wondering what the typical wages were for an Apple Genius at one of the Apple Retail Stores, in the San Francisco bay area.
A. it depends on how long they have been there and what certifications they have. i know in toronto if you just have your desktop and laptop ACDT and ACPT certs your making 15 to 20 depending onfull or part time but if you also have your ACTC technical cordinator cert or ACSA systems admin youll be making more they will probably move you off genius bar pretty quick though and put you into something that is more suiting to your brain power. NOTE if your going to apple for genius bar you should have your ACPT ACDT and ACHDS. being the desktop laptop and help desk certifications. the test numbers you will need to take at a prometric testing facility to get these certifications are 9L0 401 (helpdesk and the software side of desktop and laptop) 9L0 004 (hardware half of desktop cert) and the 9L0 206 (hardware side of laptop cert) if you take these you should be able to get the job
how can i access my home computer from my school computer using remote desktop?
Q. i want to know what to type in the COMPUTER box in remote desktop i know my ip address but it says failed to connect and i have already enable my home computer to receive remote connections
A. hi,
first of all I let u know that there is a need of internet connection or LAN to connect with systems. there are many softwares available today for doing not only remote assistance but also share files and totaly control other system by that.
Many of these softwares are either trial (shareware or pay). The best thing i recommend you to download windows live messenger.
http://get.live.com/messenger/overview
after downloading that create hotmail idz...
say xyz1@hotmail.com and xyz2@hotmail.com
now at your home
login in windows live messenger with one id
then
refer this page for further assistance bcz for ease
http://technet.microsoft.com/en-us/library/bb457004.aspx
and in the last make sure of that firewals and some of softwares which let u do this are
https://secure.logmeinrescue.com/HelpDesk/Home.aspx
http://www.anyplace-control.com/
http://www.remote-desktop-control.com/text/remote-assistance.html
valuable tip:
IP address must be your public ip address- check it by whatismyip.com
hope it all worths
and comment, rank i m waiting
first of all I let u know that there is a need of internet connection or LAN to connect with systems. there are many softwares available today for doing not only remote assistance but also share files and totaly control other system by that.
Many of these softwares are either trial (shareware or pay). The best thing i recommend you to download windows live messenger.
http://get.live.com/messenger/overview
after downloading that create hotmail idz...
say xyz1@hotmail.com and xyz2@hotmail.com
now at your home
login in windows live messenger with one id
then
refer this page for further assistance bcz for ease
http://technet.microsoft.com/en-us/library/bb457004.aspx
and in the last make sure of that firewals and some of softwares which let u do this are
https://secure.logmeinrescue.com/HelpDesk/Home.aspx
http://www.anyplace-control.com/
http://www.remote-desktop-control.com/text/remote-assistance.html
valuable tip:
IP address must be your public ip address- check it by whatismyip.com
hope it all worths
and comment, rank i m waiting
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