Wednesday, February 13, 2013

What are non-conventional jobs for someone with a computer science degree?

Q. Obviously, there are "traditional" jobs for people graduating with a BA in Computer Science, such as jobs as a software engineer. I'm wondering - what types of "non-traditional" jobs are there for Computer Science BAs willing to get a graduate degree, either in computer science or another field?

A. The obvious CS degree jobs are programming related but there are many other IT jobs like these:

Computer Technician - Works on computer hardware at user location or in service center. (entry level IT Job)
Service Center Coordinator - Schedules the repair of user community computers, orders spare parts, schedules staff, establishes priorities, maintains loaner laptops and non-US laptops for travel outside of US.
Help Desk Staff - answer questions and resolve problems for the user community. (entry level IT Job - Tier 1 support)
Storage Administrator - in charge of mass storage servers and devices.
Network Administrator - Works on routers, switches, hubs, cables, load balancers and all the other hardware that handles LAN and WAN network traffic. Also, may be responsible for IP phone service.
Systems Administrator or Systems Engineer- Works with servers, laptops and desktop computers to keep them free of problems and secure the data they contain. Responsible for Security group creation and memberships, server patching, anti-virus protection updates, password changes and any automated mechanisms that make these changes. These positions may be divided into server and desktop teams. Tier 2 support.
Enterprise Administrator - Handles Enterprise support and design issues. Tier 3 support.
Active Directory Administrator - Designs and administers Active Directory infrastructure, AD policies, access permissions, roles, group policies, separation of duties.
Exchange and Messaging Administrator - maintains mail systems servers, other mail related devices and the company messaging infrastructure.
Backup Administrator - Maintains backup devices and determines backup strategies so data that was deleted accidentally or intentionally can be recovered. Design and control how and when data is backed up, where the backups are stored and how long the backups are retained. They will test to be sure backups are valid and usable.
Disaster Recovery Specialist - Plans for disaster events so the company data and infrastructure can be brought back online as quickly as possible after a fire, flood, earthquake, terrorism or other disaster event. Plans for failover of services to alternate locations, if the primary location is not available.
Database Administrator - Maintains the company databases which may include customer and sales records, billing information, inventory and other data.
Computing Security Specialist - A company's biggest asset is its data and the Computing Security Specialist will work to try to keep that data protected from loss. They may be dealing with and defending against viruses, hoaxes, malware, keyloggers, phishing attacks, internal attacks and domestic and foreign intrusion. Develops monitoring and interception systems, filters and strategies and works with appropriate government agencies.
Ethical Hacker â performs intrusion and vulnerability testing of systems. Works with Computing Security to insure intrusion prevention systems are working correctly.
Corporate IT Acquisition Specialist - Works with acquired outside companies to establish migration into the corporate computing infrastructure.
Data Center Administrator - Maintains the data center facilities where the company's servers and other devices reside. They are responsible for physical security and may review badge reader and camera information to be sure that only individuals with proper access are getting close to the company's servers and other critical devices. Also, maintain backup power devices (UPS or generators).

In a small business the list of jobs above might be performed by one or two people doing all these jobs. In a large Enterprise environment this could be hundreds of people.


Computer Technician, Service Center Coordinator, Help Desk Staff, Storage Administrator, Network Administrator, Systems Administrator, Systems Engineer, Enterprise Administrator, Active Directory Administrator, Exchange and Messaging Administrator, Backup Administrator, Disaster Recovery Specialist, Database Administrator, Computing Security Specialist, Corporate IT Acquisition Specialist and Data Center Administrator, just to name a few.

In a small business the list above might be one or two people doing all these jobs. In a large Enterprise environment this could be hundreds of people.

Best wishes!

What should i put as an objective on my resume as a receptionist?
Q. I am going to turn in a resume for a receptionist position at a senior citizens facility and I am stuck on what I should put as my objective. I have this one in mind (To obtain a position as a front desk receptionist where I can maximize my organizational skills in a challenging environment for achieving an high degree of efficiency in my work.) Does that sound ok if not I am open to any suggestions.

A. Here are resume objectives for a Receptionist as followed:

Objective Details
Your objective should be at the top of the resume, just below your contact information. It is generally less than 75 words. It should state skills, experiences and career goals. When writing an objective, consider that the point of it is to increase interest in you as a job candidate and get the employer to read the rest of the resume. One of the best ways to begin writing a resume objective is to study the employer's job description. There you will find key words and the types of skills valued by the company or firm. For example, not all receptionist jobs place a high value on typing speed. A company may be more focused on client relations and require multitasking and excellent phone skills. Other companies may require knowledge of certain software used for spreadsheet work or billing functions.

Be Specific
The objective should answer what your career goal is, what position you are looking for and why you are qualified. Some companies hire for several positions at once and if your resume doesn't clearly state what position you are applying for, the employer may take this as a lack of confidence. It is likely that if employer can't see what why your applying, it won't take time to figure it out, and will dismiss your resume. You can begin objective with phrase like, "Applying for the receptionist position." or, Seeking an office administration position with your company."

Action Statements
In your objective, be sure to use factual statements that begin with action words. Do not start every sentence with "I". An objective that is weak would begin, "I have experience in multiline VM systems." Rather, try to use numbers and further details, "Seasoned receptionist, able to manage 20+ line phone/VM system." Do not simply state that you can type fast, detail your most current words-per-minute score.

Originality
There are many resume objectives templates in resume writing books and online resources. Do not simply cut and paste someone else's objective. If you found the text online, the employer could also. There could be problems even after you are hired if it is found that you plagiarized. You can use other objectives to get ideas, but your objective must be your own creation.

What would you do if your boss uses the computer you work on to look for girls on the Internet?
Q. My boss uses the computer I work with to look for girls on the Internet during off hours. Sometimes he goes to these nasty websites and leaves the computer all messed up with pop ups and viruses. He then blames me for downloading music which I don't do. He then makes a mess on my desk with his pipe. I feel he has no respect for me because he leaves all the print outs on my desk and all over the office. I use the internet which I'm not allowed to really. It's only for work. but common everyone does it. When boss is not in you check your email or check your bank and credit card accounts or pay bills. But that's all I do. I hate it when he goes to those nasty websites especially when the computer gets corrupted. Then he ask me to fix it. I say I can't so he has to pay someone more than $300 to do it, then he feels it in his pocket and hopefully he'll stop. But he doesn't. Can you tell me how to make him stop. Put a password or something?

A. Depending on your organization size and structure this shouldn't be a possibility. If you work in a company which has an IT department then see if the IT guys won't install some kind of software that will prevent damage to the computer. Microsoft Shared Computer Toolkit does a good job and is free. But it isn't for the timid.

But the feeling I am getting from your question is that this is a small company privately owned by your boss. In that case. The only thing you can do is possibly put a password on your computer and make sure you have your antivirus up to date and a good set of backups of your data if necessary.

Personally I feel that this guy is fairly inconsiderate for a boss and that you should be looking for other employment. But I understand that isn't always an option either.

A password would keep him from getting access to the comptuer at all but if he is the owner... well that won't last and will just ensense him against you.

In the end, unless there are systems in place to prevent this sort of thing at your office then you are stuck with the problem. But if you belong to a larger office with different departments then you should have passwords and policies about these types of things.




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