Tuesday, March 5, 2013

Looking for some free trouble ticket software?

Q. I run a computer shop. What I am looking for is a piece of software that allows me to quickly write out a ticket. The ticket should hold information like the persons name their phone number, whats wrong with the computer. Because I want to quickly write all the info down and print it and stick it to that persons computer. So my techs know the deal with that certain computer. Saving the tickets to a database would be handy too.


Is there a program out there that will allow me to do that?

A. Just use Jitbit HelpDesk its powerfull
Jitbit Help-Desk is a customer support and knowledge-base software based on ASP.NET. Jitbit Help-Desk is a web based help desk software ("trouble ticket software" or "issue tracking software"). It is easy to install and is accessible from anywhere via Web. The software is also available as a service through a hosted version of the same.
Overall: A nice and easy way for setting up a feature rich help desk.

whats the best software methodology for website develop using dreamweaver, PHP and My SQL?
Q. im developing a web-based IT helpdesk, i want to know the best Software developmet method to use

A. Agreed. You don't need Dreamweaver. Look at aptana instead.
http://www.aptana.org

The free community edition is more than enough. It's based on the extremely popular eclipse editor for Java.

In terms of a methodology, I'm not exactly sure what you mean.

Be sure you know plain XHTML by hand first (Aptana will help you write the code, but you have to understand the code.) Don't rely on a visual WYSIWYG tool like Dreamweaver, because when you're writing PHP code, your own code creates the XHTML. You've got to know how to write it if you're going to write a program to write it.

Learn standards-compliant design: CSS for layout - no tables. Dreamweaver teaches bad habits you'll have to unlearn eventually.

Once you can create a web page, start working on JavaScript (it's cool again, thanks to AJAX) and PHP to add interactivity and permanence to your sites,

For commercial work, you'll eventually need database work, and MySQL is hard to beat.

I need to find adult web site hosting with these features:?
Q. I have an adult domain name that I own, I bought it recently from ipower.com. The reason I didn't go with them for hosting is I wanted a host that didn't charge a setup fee when I pay a few months at a time.

I'd like to keep the domain with them if I can, and just have the traffic forwarded to where the site is hosted

The hosting I'm looking for has to offer each of these:

I want cheap hosting, about $10 to $15 USD a month.

Montly payments, or 2 payments at a time

file manager access where I can copy and paste htmlcode straight into a file

ftp access where I can upload photos

24 hour support tech support by phone

The hosting I need has to have all of the above. Does anyone know a company that offers all this?

A. I have found a great host for my site, its www.servage.net

if you do sign up, use this coupon code cust26051 and you get extra storage space (and so do I).

This is what they offer, all for £4.50 per month, so thats about $9:

- 24/7 Expert Helpdesk
- Major Bandwidth Providers
- 24/7 Server Monitoring
- 99.98% Server Uptime
- Linux Operating System
- Secure Server (SSL) Included
- Host Unlimited Websites!
- Free Whois Privacy (Optional)

Mail Features
- Unlimited POP3 Mailboxes
- Unlimited IMAP Mailboxes
- Unlimited E-Mail Forwarders
- SMTP Server
- Online Mail Access (Webmail)
- Catch-All Mailbox
- Spam Filtering
- Unlimited Mailing Lists

Web features
- 360 GB Web Space (360000 MB)
- 3600 GB Transfer
- Unlimited FTP Accounts
- FTP Access [?]
- 1000 MySQL Databases (v4 & v5)
- FTPS (Encrypted FTP)
- PHP v4.4.4 & PHP v5.2.1
- GD Support
- Shockwave & Flash
- Microsoft Frontpage Support
- Custom Error Pages
- WAP Enabled
- XML Support
- Mod_Rewrite Enabled
- EXIF Support
- CGI/Perl
- SSI Support
- Python Support
- Private CGI-BIN
- ionCube Loader
- Zend Optimizer
- Run Zend Encoded Scripts
- Optional Hotlink Protection
- CURL Enabled
- PHPMyAdmin
- Webbuilder Software Included
- ImageMagick Support
- Netpbm Support
- Ruby on Rails
- Wildcard Domains
- Password Protected Directories
- Full .htaccess & .htpasswd Support

Additional Features (included)
- Web Based Administration Panel
- Full DNS Management
- 1 New Domain Included (or transfer)
- Multiple Domain Hosting
- Unlimited Subdomains
- Own Cronjobs
- Online Web Statistics
- Online Filemanager
- Automatic Script Installer
- Servage WebDrive (S:)




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