Friday, March 1, 2013

Resume Special Skills for technical support?

Q. I'm re-creating my resume and I need some assistance on what info I can put for special skills. I work for technical support at a cable company troubleshooting network issues with internet and VOIP services. We deal on average with 50+ people a day of residential and business customers. This job is not particular difficult and it's considered the top tier level of my department, but I'm looking for a more technical position. Any ideas on what I can put in special skills? Thanks!

A. You can have two variant of skills: technical and all the rest :)
Skills:
Technical - write here knowledge of some software (e.g.HelpDesk Software, Tracking Software, Customer Service Software, Administration of Databases, you can give the names of programs you used), advanced PC user (Internet, Office...)
Negotiating skills
Managerial skills
Time management skills
You should give examples of activities showing these skills. And also don't forget that everything depends on the vacancy you are applying for. Check what skills they are interested in and try to evaluate you level of knowledge.

Is there a place I can cheaply build a custom desktop Computer?
Q. Hi, I am on disability, and need a computer I wan't built for around a whole sale price...with custom components like graphics, memmory, sound, etc. Is there a web site to do this?

A. Sir, cut and paste what you want, in a computer before you buy! Open a word document, go on the Internet to sites like, directron.com, newegg.com others.

Start with a case, pick one, copy name and past in document, cope the WEB URL and paste, do the same with the picture, some of the specs and price. Save continually as you
put your PC together, too put the items you copy into the basket, that way you will have your price when you finish!

Info: Aluminum cases are better for heat control. Do not buy a case so small that it is difficult to work in and restricts air flow.

Do not buy a cheap power supply, you are looking at $75.00 and up with emphisess on UP!

Buy two hard drives, a small one for your operating system, the other for your data.
Never store data on the drive with your operating system! That is why so many people lose their data!

Go www.pcmagazine for good info. Thomshardware is another good site.

Computer Help Page

http://www.nu2.nu/pebuilder/ http://oss.netfarm.it/winpe/
http://www.paraglidernc.com/ http://www.bootcd.us/

VISTA Upgrade or Requirements

http://www.microsoft.com/windows/products/windowsvista/buyorupgrade/upgradeadvisor.mspx

http://www.diskgenius.com/

http://www.pcbeginner.com/tools/pcdoctor.htm

http://www.pcguide.com/byop/index.htm

http://www.ntfs.com/boot-disk.htm

http://www.softpedia.com/get/System/Boot-Manager-Disk/

http://www.freedownloadscenter.com/Best/ntfs-boot-iso.html

http://www.disk-image.net/products.htm

http://www.bootdisk.com/bootdisk.htm

http://www.errornuker.com/info/01.php?hop=product1

http://www.nu2.nu/pebuilder

http://www.majorgeeks.com/downloads2.html

http://www.ntcompatible.com/Acronis_True_Image_9.0_Build_2337_s61449.html

http://www.theosfiles.com/

http://www.data-recovery-reviews.com/windows-startup-disasterrecovery.htm?gclid=CMSl0b7X2YcCFSJxYAodKy6Lpw

http://www.winternals.com/

http://www.pcworld.com/downloads/file/fid,25181-order,1-page,1-c,alldownloads/description.html

http://www.softpedia.com/get/System/Boot-Manager-Disk/Windows-XP-PowerPacker.shtml

http://www.extremetech.com/article2/0,1697,674406,00.asp

http://windows.about.com/od/tipsarchive/l/bltip632.htm
Visit our Helpdesk for PC Bug Doctor
http://www.maximumsoftwaresupport.com
PC Beginner software
http://www.pchell.com/support/limitedconnectivity.shtml
http://www.nu2.nu/pebuilder/
http://www.bootdisk.com/utility.htm
Chapter 1: Purchasing Components
Chapter 2: Component Overview
Chapter 3: Installing the CPU, Heatsink, and RAM On The Mainboard
Chapter 4: Installing The Mainboard In The Case
Chapter 5: Installing Drives
Chapter 6: Connecting Components
Chapter 7: Installing AGP and PCI Cards
Chapter 8: Testing the System and Completing Assembly
Chapter 9: Installing Windows XP
Chapter 10: Configuring Windows XP
Chapter 11: Installing A Dual Boot Operating System (Linux And Windows XP)
Chapter 12: Home Video -- âSo, You Want to Be the Next Steven Spielberg?â
Chapter 13: Whatâs Next?

http://www.hardwareanalysis.com
http://www.majorgeeks.com/download4007.html
http://www.nu2.nu/bootdisk/
http://www.free-pc-checkup.com/
http://www.pctools.com/registry-mechanic/?ref=Googlebspeed
http://pcperformancetools.com/recovermyfiles.htm
http://free.grisoft.com/freeweb.php/doc/...
http://www.download.com/3000-2144-100459...
http://www.worldstart.com/tips/tips.php/...
http://www.aarp.org/learntech/computers/...
http://www.microsoft.com/windowsxp/using...
http://www.zonelabs.com/store/content/co...

BUILD YOU OWN COMPUTER:
www.directron.com
www.newegg.com

A Good PC Cleaner

http://www.pc-error-cleaner.com/?gclid=COzW8YTD0ogCFRL1YgodAD0pbg

NTFS Boot Disk:

http://www.ntfs.com/boot_disk_includes.htm

To place Active@ KillDisk Pro onto a floppy disk type the following at the command prompt:
COPY G:\KILLDISK.EXE A:
COPY G:\DOS4GW.EXE A:
The above assumes that the G:\ drive is the bootable CD-ROM drive and the A:\ drive is the floppy disk drive.
DOS4GW.EXE is a required file for Active@ KillDisk, Active@ UNERASER and Active@ Disk Image.

http://www.download.com/BartPE-Bootable-Live-Windows-CD-DVD/3000-2094_4-10611130.html

What kind of careers are there in Computers ?
Q.

A. many - from basic software/hardware helpdesk, programming, web design/analytics, system administration, systems analysts, network engineers, management, chief information officers to name a few.




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