Q. I am running the latest Yahoo in IE 7. It does not seem to matter what I am looking at -- Groups, News, Weather, or something else, EVERYTHING seems to run at a snail's pace, compared to how things used to run and compared to how things run in Firefox. Yahoo's recommended fixes don't fix.
A. Yahoo! Help top troubleshooting recommendations:
There are (6) recommendations:
1. Use a supported browser
====================
¤ The all-new Yahoo! Mail supports these browsers? Internet Explorer 6.0 and newer, Firefox 1.5 and newer, Safari 3, Netscape 7.2, and Google Chrome. [ Operating Systems Supported: Windows 2000, XP or later, Mac "Tiger" and "Leopard" (10.4 & 10.5)]
¤ Yahoo! Mail Classic supports any browser that has JavaScript support.
? Also, it might help to CLEAR YOUR BROWSER'S CACHE http://help.yahoo.com/l/us/yahoo/mail/classic/settings/settings-15.html
2. Enable JavaScript
================
JavaScript is a simple programming language that's essential to any current web site. Make sure that you have JavaScript enabled. Here's how:
¤ Internet Explorer:
- From the "Tools" menu, click Internet Options.
- Click on the "Advanced" tab and then, in the "Settings" list, scroll down to the "Security" section.
- Check the box beside "Allow active content to run in files on My Computer".
- Click OK.
- Click Apply.
- Click OK one more time.
- Close and relaunch Internet Explorer.
¤ FireFox:
- From the "Tools" menu, select Options.
- Click the "Content" tab.
- Select both "Enable Java" and "Enable JavaScript".
- Click OK.
- Close and relaunch Firefox.
?? If enabling JavaScript in your browser did not fix your issue, move on to the next most likely possibility. ?
3. Install the latest Java Runtime Environment
===================================
The Java Runtime Environment contains essential updates to the Java programming language, developed by Sun Microsystems. To ensure youâve got the latest package installed, try downloading and installing the latest version of this software. It's available as a free download here ? http://www.java.com/en/download/manual.jsp
?? Did this correct the issue youâre having? If not, move on to the next likely possibility: ?
4. Temporarily disable antivirus/antispy/firewall products
======================================...
One of your security applications could be causing a problem with Yahoo! Mail.
? To check, try disabling your security software to see if the issue goes away.
¤ For most security software products, you can right-click on the security software icon in the lower-right corner of your screen. Usually this pops up a menu with Preferences or disable as options.
¤ Please note: In some cases, you might not be able to completely disable the security software. The directions for each security software package differ from vendor to vendor. If you need help, please get in touch with your security software vendor or computer Help desk.
?? Did disabling your security software products resolve the issue? If not, please try the next set of recommendations.
5. Disable browser add-ons and plug-ins
=============================
"Add-ons" or "plug-ins" work with browsers to make them more useful. Common add-ons or plug-ins include (but aren't limited to):
- Toolbars
- News or Stock Tickers
- Instant Messaging
- Weather alerts
- Email alerts
- Antivirus/Antispy
- Games
Some add-ons or plug-ins can actually cause problems running some web sites. To find out if one of them is interfering with Yahoo! Mail, please try one of the following tasks for your specific browser:
¤ If you're running Internet Explorer:
- Close all Explorer windows and exit the application.
- Click Start, then Settings, then Control Panel.
- Double-click Internet Options.
- Click the "Advanced" tab.
- Under "Browsing", un-check the "Enable third-party internet browser extensions" check box.
- Click OK.
- Relaunch Internet Explorer.
¤ For Firefox:
- From the "Tools" menu, click Extensions.
- Disable or uninstall extensions found here.
- Click OK.
- Close and relaunch Firefox.
- For FireFox 2.0:
- From the "Tools" menu, click Add-ons.
- Disable or uninstall extensions found here.
- Click OK.
- Close and relaunch Firefox.
Note: Once a Firefox extension has been uninstalled, you can reinstall it by visiting the Firefox extension library here ? https://addons.mozilla.org/?application=firefox
¤¤ Once you've successfully disabled your browser's add-ons or plug-ins, try your Yahoo! Mail account again. Compose, reply, or forward a message. Did the steps above fix the problem? If so, an add-on or plug-in in your Internet browser is the cause.
To re-enable the add-ons or plug-ins in your browser, just repeat the steps listed above, now adding a check to enable them (instead of un-checking). Once you've figured out which add-ons or plug-ins are causing the issue, please contact the vendor for help.
?? If disabling plug-ins or add-ons didnât resolve the trouble youâre having with your Yahoo! Mail account, try the last approach:
6. Try another computer with a different ISP
=================================
Try accessing your Yahoo! Mail account from another computer at a different location. This is t
There are (6) recommendations:
1. Use a supported browser
====================
¤ The all-new Yahoo! Mail supports these browsers? Internet Explorer 6.0 and newer, Firefox 1.5 and newer, Safari 3, Netscape 7.2, and Google Chrome. [ Operating Systems Supported: Windows 2000, XP or later, Mac "Tiger" and "Leopard" (10.4 & 10.5)]
¤ Yahoo! Mail Classic supports any browser that has JavaScript support.
? Also, it might help to CLEAR YOUR BROWSER'S CACHE http://help.yahoo.com/l/us/yahoo/mail/classic/settings/settings-15.html
2. Enable JavaScript
================
JavaScript is a simple programming language that's essential to any current web site. Make sure that you have JavaScript enabled. Here's how:
¤ Internet Explorer:
- From the "Tools" menu, click Internet Options.
- Click on the "Advanced" tab and then, in the "Settings" list, scroll down to the "Security" section.
- Check the box beside "Allow active content to run in files on My Computer".
- Click OK.
- Click Apply.
- Click OK one more time.
- Close and relaunch Internet Explorer.
¤ FireFox:
- From the "Tools" menu, select Options.
- Click the "Content" tab.
- Select both "Enable Java" and "Enable JavaScript".
- Click OK.
- Close and relaunch Firefox.
?? If enabling JavaScript in your browser did not fix your issue, move on to the next most likely possibility. ?
3. Install the latest Java Runtime Environment
===================================
The Java Runtime Environment contains essential updates to the Java programming language, developed by Sun Microsystems. To ensure youâve got the latest package installed, try downloading and installing the latest version of this software. It's available as a free download here ? http://www.java.com/en/download/manual.jsp
?? Did this correct the issue youâre having? If not, move on to the next likely possibility: ?
4. Temporarily disable antivirus/antispy/firewall products
======================================...
One of your security applications could be causing a problem with Yahoo! Mail.
? To check, try disabling your security software to see if the issue goes away.
¤ For most security software products, you can right-click on the security software icon in the lower-right corner of your screen. Usually this pops up a menu with Preferences or disable as options.
¤ Please note: In some cases, you might not be able to completely disable the security software. The directions for each security software package differ from vendor to vendor. If you need help, please get in touch with your security software vendor or computer Help desk.
?? Did disabling your security software products resolve the issue? If not, please try the next set of recommendations.
5. Disable browser add-ons and plug-ins
=============================
"Add-ons" or "plug-ins" work with browsers to make them more useful. Common add-ons or plug-ins include (but aren't limited to):
- Toolbars
- News or Stock Tickers
- Instant Messaging
- Weather alerts
- Email alerts
- Antivirus/Antispy
- Games
Some add-ons or plug-ins can actually cause problems running some web sites. To find out if one of them is interfering with Yahoo! Mail, please try one of the following tasks for your specific browser:
¤ If you're running Internet Explorer:
- Close all Explorer windows and exit the application.
- Click Start, then Settings, then Control Panel.
- Double-click Internet Options.
- Click the "Advanced" tab.
- Under "Browsing", un-check the "Enable third-party internet browser extensions" check box.
- Click OK.
- Relaunch Internet Explorer.
¤ For Firefox:
- From the "Tools" menu, click Extensions.
- Disable or uninstall extensions found here.
- Click OK.
- Close and relaunch Firefox.
- For FireFox 2.0:
- From the "Tools" menu, click Add-ons.
- Disable or uninstall extensions found here.
- Click OK.
- Close and relaunch Firefox.
Note: Once a Firefox extension has been uninstalled, you can reinstall it by visiting the Firefox extension library here ? https://addons.mozilla.org/?application=firefox
¤¤ Once you've successfully disabled your browser's add-ons or plug-ins, try your Yahoo! Mail account again. Compose, reply, or forward a message. Did the steps above fix the problem? If so, an add-on or plug-in in your Internet browser is the cause.
To re-enable the add-ons or plug-ins in your browser, just repeat the steps listed above, now adding a check to enable them (instead of un-checking). Once you've figured out which add-ons or plug-ins are causing the issue, please contact the vendor for help.
?? If disabling plug-ins or add-ons didnât resolve the trouble youâre having with your Yahoo! Mail account, try the last approach:
6. Try another computer with a different ISP
=================================
Try accessing your Yahoo! Mail account from another computer at a different location. This is t
cannot load e-mail or delete...tells me http status 12002?
Q. im having trouble retrieving email, deleting email and spam since fri 04-10. I have contacted support but nothing has happened...someone please help
A. Try using the different version of Yahoo! Mail. If you use Mail Classic, switch to the All-New Mail and vice versa. Click the suitable link, look at the following screen shots:
⺠http://i471.photobucket.com/albums/rr74/idixor/Capture123.jpg
⺠http://i471.photobucket.com/albums/rr74/idixor/mail.jpg
Still having problems, try the Yahoo! Help top troubleshooting recommendations:
There are (6) recommendations:
1. Use a supported browser
====================
⼠The all-new Yahoo! Mail supports these browsers⺠Internet Explorer 6.0 and newer, Firefox 1.5 and newer, Safari 3, Netscape 7.2, and Google Chrome. [ Operating Systems Supported: Windows 2000, XP or later, Mac "Tiger" and "Leopard" (10.4 & 10.5)]
â¼ Yahoo! Mail Classic supports any browser that has JavaScript support.
⺠Also, it might help to CLEAR YOUR BROWSER'S CACHE http://help.yahoo.com/l/us/yahoo/mail/classic/settings/settings-15.html .
2. Enable JavaScript
================
JavaScript is a simple programming language that's essential to any current web site. Make sure that you have JavaScript enabled. Here's how:
â¼ Internet Explorer:
- From the "Tools" menu, click Internet Options.
- Click on the "Advanced" tab and then, in the "Settings" list, scroll down to the "Security" section.
- Check the box beside "Allow active content to run in files on My Computer".
- Click OK.
- Click Apply.
- Click OK one more time.
- Close and relaunch Internet Explorer.
â¼ FireFox:
- From the "Tools" menu, select Options.
- Click the "Content" tab.
- Select both "Enable Java" and "Enable JavaScript".
- Click OK.
- Close and relaunch Firefox.
âºâº If enabling JavaScript in your browser did not fix your issue, move on to the next most likely possibility. â¼
3. Install the latest Java Runtime Environment
===================================
The Java Runtime Environment contains essential updates to the Java programming language, developed by Sun Microsystems. To ensure youâve got the latest package installed, try downloading and installing the latest version of this software. It's available as a free download here ⺠http://www.java.com/en/download/manual.jsp
âºâº Did this correct the issue youâre having? If not, move on to the next likely possibility: â¼
4. Temporarily disable antivirus/antispy/firewall products
==========================================
One of your security applications could be causing a problem with Yahoo! Mail.
⺠To check, try disabling your security software to see if the issue goes away.
â¼ For most security software products, you can right-click on the security software icon in the lower-right corner of your screen. Usually this pops up a menu with Preferences or disable as options.
â¼ Please note: In some cases, you might not be able to completely disable the security software. The directions for each security software package differ from vendor to vendor. If you need help, please get in touch with your security software vendor or computer Help desk.
âºâº Did disabling your security software products resolve the issue? If not, please try the next set of recommendations.
5. Disable browser add-ons and plug-ins
=============================
"Add-ons" or "plug-ins" work with browsers to make them more useful. Common add-ons or plug-ins include (but aren't limited to):
- Toolbars
- News or Stock Tickers
- Instant Messaging
- Weather alerts
- Email alerts
- Antivirus/Antispy
- Games
Some add-ons or plug-ins can actually cause problems running some web sites. To find out if one of them is interfering with Yahoo! Mail, please try one of the following tasks for your specific browser:
â¼ If you're running Internet Explorer:
- Close all Explorer windows and exit the application.
- Click Start, then Settings, then Control Panel.
- Double-click Internet Options.
- Click the "Advanced" tab.
- Under "Browsing", un-check the "Enable third-party internet browser extensions" check box.
- Click OK.
- Relaunch Internet Explorer.
â¼ For Firefox:
- From the "Tools" menu, click Extensions.
- Disable or uninstall extensions found here.
- Click OK.
- Close and relaunch Firefox.
- For FireFox 2.0:
- From the "Tools" menu, click Add-ons.
- Disable or uninstall extensions found here.
- Click OK.
- Close and relaunch Firefox.
Note: Once a Firefox extension has been uninstalled, you can reinstall it by visiting the Firefox extension library here ⺠https://addons.mozilla.org/?application=firefox
â¼â¼ Once you've successfully disabled your browser's add-ons or plug-ins, try your Yahoo! Mail account again. Compose, reply, or forward a message. Did the steps above fix the problem? If so, an add-on or plug-in in your Internet browser is the cause.
To re-enable the add-ons or plug-ins in your browser, just repeat the steps listed above, now adding a check to enable them (instead of un-checking). Once you've figured out which add-ons or plug-ins are causing the issue, please contact the vendor for help.
âºâº If disabling plug-ins or add-ons didnât resolve the trouble youâre having with your Yahoo! Mail account, try the last approach:
6. Try another computer with a different ISP
=================================
Try accessing your Yahoo! Mail account from another computer at a different location. This is to check if your internet service provider (ISP) might be causing the problem. So, if possible, make sure you're on a machine that connects to the internet via a different ISP. If Yahoo! Mail works on this other computer, your issue is with your ISP. Give them a call and see if they are experiencing issues.
â¼â¼â¼ Still not working?
âºâºâº Please contact the Yahoo! Mail Customer Care:
(1) If you use Mail Classic ⺠http://help.yahoo.com/l/us/yahoo/mail/classic/help_f.html;_ylt=Aj_Hv26HSsKRq3Wiy8b4uuc8wCV4?from_url=http://help.yahoo.com/l/us/yahoo/mail/classic/
(2) If you use All-New Mail ⺠http://help.yahoo.com/l/us/yahoo/mail/yahoomail/help_f.html;_ylt=AuQsaQ.MuuIZiBYbVe..xP18zSN4?from_url=http://help.yahoo.com/l/us/yahoo/mail/yahoomail/
Be sure to specifically include which steps you've tried so far, and the results from each step. This information helps to assess the issue effectively and efficiently.
⺠http://i471.photobucket.com/albums/rr74/idixor/Capture123.jpg
⺠http://i471.photobucket.com/albums/rr74/idixor/mail.jpg
Still having problems, try the Yahoo! Help top troubleshooting recommendations:
There are (6) recommendations:
1. Use a supported browser
====================
⼠The all-new Yahoo! Mail supports these browsers⺠Internet Explorer 6.0 and newer, Firefox 1.5 and newer, Safari 3, Netscape 7.2, and Google Chrome. [ Operating Systems Supported: Windows 2000, XP or later, Mac "Tiger" and "Leopard" (10.4 & 10.5)]
â¼ Yahoo! Mail Classic supports any browser that has JavaScript support.
⺠Also, it might help to CLEAR YOUR BROWSER'S CACHE http://help.yahoo.com/l/us/yahoo/mail/classic/settings/settings-15.html .
2. Enable JavaScript
================
JavaScript is a simple programming language that's essential to any current web site. Make sure that you have JavaScript enabled. Here's how:
â¼ Internet Explorer:
- From the "Tools" menu, click Internet Options.
- Click on the "Advanced" tab and then, in the "Settings" list, scroll down to the "Security" section.
- Check the box beside "Allow active content to run in files on My Computer".
- Click OK.
- Click Apply.
- Click OK one more time.
- Close and relaunch Internet Explorer.
â¼ FireFox:
- From the "Tools" menu, select Options.
- Click the "Content" tab.
- Select both "Enable Java" and "Enable JavaScript".
- Click OK.
- Close and relaunch Firefox.
âºâº If enabling JavaScript in your browser did not fix your issue, move on to the next most likely possibility. â¼
3. Install the latest Java Runtime Environment
===================================
The Java Runtime Environment contains essential updates to the Java programming language, developed by Sun Microsystems. To ensure youâve got the latest package installed, try downloading and installing the latest version of this software. It's available as a free download here ⺠http://www.java.com/en/download/manual.jsp
âºâº Did this correct the issue youâre having? If not, move on to the next likely possibility: â¼
4. Temporarily disable antivirus/antispy/firewall products
==========================================
One of your security applications could be causing a problem with Yahoo! Mail.
⺠To check, try disabling your security software to see if the issue goes away.
â¼ For most security software products, you can right-click on the security software icon in the lower-right corner of your screen. Usually this pops up a menu with Preferences or disable as options.
â¼ Please note: In some cases, you might not be able to completely disable the security software. The directions for each security software package differ from vendor to vendor. If you need help, please get in touch with your security software vendor or computer Help desk.
âºâº Did disabling your security software products resolve the issue? If not, please try the next set of recommendations.
5. Disable browser add-ons and plug-ins
=============================
"Add-ons" or "plug-ins" work with browsers to make them more useful. Common add-ons or plug-ins include (but aren't limited to):
- Toolbars
- News or Stock Tickers
- Instant Messaging
- Weather alerts
- Email alerts
- Antivirus/Antispy
- Games
Some add-ons or plug-ins can actually cause problems running some web sites. To find out if one of them is interfering with Yahoo! Mail, please try one of the following tasks for your specific browser:
â¼ If you're running Internet Explorer:
- Close all Explorer windows and exit the application.
- Click Start, then Settings, then Control Panel.
- Double-click Internet Options.
- Click the "Advanced" tab.
- Under "Browsing", un-check the "Enable third-party internet browser extensions" check box.
- Click OK.
- Relaunch Internet Explorer.
â¼ For Firefox:
- From the "Tools" menu, click Extensions.
- Disable or uninstall extensions found here.
- Click OK.
- Close and relaunch Firefox.
- For FireFox 2.0:
- From the "Tools" menu, click Add-ons.
- Disable or uninstall extensions found here.
- Click OK.
- Close and relaunch Firefox.
Note: Once a Firefox extension has been uninstalled, you can reinstall it by visiting the Firefox extension library here ⺠https://addons.mozilla.org/?application=firefox
â¼â¼ Once you've successfully disabled your browser's add-ons or plug-ins, try your Yahoo! Mail account again. Compose, reply, or forward a message. Did the steps above fix the problem? If so, an add-on or plug-in in your Internet browser is the cause.
To re-enable the add-ons or plug-ins in your browser, just repeat the steps listed above, now adding a check to enable them (instead of un-checking). Once you've figured out which add-ons or plug-ins are causing the issue, please contact the vendor for help.
âºâº If disabling plug-ins or add-ons didnât resolve the trouble youâre having with your Yahoo! Mail account, try the last approach:
6. Try another computer with a different ISP
=================================
Try accessing your Yahoo! Mail account from another computer at a different location. This is to check if your internet service provider (ISP) might be causing the problem. So, if possible, make sure you're on a machine that connects to the internet via a different ISP. If Yahoo! Mail works on this other computer, your issue is with your ISP. Give them a call and see if they are experiencing issues.
â¼â¼â¼ Still not working?
âºâºâº Please contact the Yahoo! Mail Customer Care:
(1) If you use Mail Classic ⺠http://help.yahoo.com/l/us/yahoo/mail/classic/help_f.html;_ylt=Aj_Hv26HSsKRq3Wiy8b4uuc8wCV4?from_url=http://help.yahoo.com/l/us/yahoo/mail/classic/
(2) If you use All-New Mail ⺠http://help.yahoo.com/l/us/yahoo/mail/yahoomail/help_f.html;_ylt=AuQsaQ.MuuIZiBYbVe..xP18zSN4?from_url=http://help.yahoo.com/l/us/yahoo/mail/yahoomail/
Be sure to specifically include which steps you've tried so far, and the results from each step. This information helps to assess the issue effectively and efficiently.
I can't install directx 9 help please?
Q. I want to play saints row but it says i need direct x9, or direct x 10 and 11. When i choose either one is says that there is no direct x installed. So i search google and it gives me this link to download direct x 9. Then i click download. I run the setup. I agree. It says" Installing components: DirectX Runtime optional components. Then a message pops up, it says. C:\Windows\Microsoft.NET\Framework\v2.0.502727\fusion.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support." So i search on google. Microsoft.net framework for window vista. I download the latest update and then this message pops up. "An internal system error occurred. Please refer to DXError.log and DirectX.log in your windows folder to determine the problem. Then this is where i get stuck. I don't know where the windows folder is and when i press start and search DXError.log and DirectX.log it says no result. Help please i really want to play saints row.
A. Type dxdiag into your start menu search box. Open DxDiag and after it runs Select the tab that says Save All Information. Save it to your desk top.
Did you try downloading Direct X from Microsoft's sight? DirectX9 http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=8109
EDIT-Open the dxdiag report that you saved on your desk top and see if there are any problems pointed out.
Did you try downloading Direct X from Microsoft's sight? DirectX9 http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=8109
EDIT-Open the dxdiag report that you saved on your desk top and see if there are any problems pointed out.
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